Where We’re At
We’re headquartered in Arlington, Massachusetts, just outside Boston, with another office in Pittsburgh, Pennsylvania. We started in Arlington working out of our attic in 2002. Well we’d work in the attic most of the year, but in the summer it got too hot so we moved down onto the second floor.
What We Do
We’re a leading provider of innovative website products that empower our customers for a variety of industries. We build high quality, high tech, targeted solutions to our customers based on the needs of their industries. While we love a good looking visual design, our number one priority is making sure the sites we build do what they’re supposed to do, and do it well. Therefore targeted solutions, with a high level of usability are much more important to us than a slick design for slick design’s sake.
How’d We Start
OrcaPack began when a software company went belly up in the chaos after 9/11 and two of it’s former employees decided to remake the software themselves. A year later the new software was nearly done, and a Major (note the capital M) software developer released a competing product.
So we turned to our strengths. Internet design, development, usability, and the ongoing maintenance of websites. The strength of OrcaPack is providing you with a practical, simple solution that provides an exceptional return on your investment (ROI). We TRY to skip the tech talk, and get right down to the business of solving the business challenges our target industries are presented with. Because that’s what it’s all really about. It’s about learning about what the problem is, and presenting you with a solution.
Our Hands On Approach
Our approach is based on collaboration. We listen to your needs. We work with you to define our products. Updates and additions to our products are always based on the customer needs, not just some hunch or feeling.
Unlike many product companies, OrcaPack thrives on hands-on work developing not just visions and approaches, but highly reliable operational systems. When you call, you will speak with a person who understands the product your website is based on. We do not outsource anything, so when you call you will be speaking with someone who actually WORKS on the product.